A practical privacy notice
We collect only what helps us run the stay.
This policy describes the types of information The Magnolia Ranch may collect through this website and through direct guest interactions, how that information may be used, and the service providers that may process information on our behalf.
Effective date: September 18, 2026
Booking information
Name, email, phone number, stay dates, guest details, reservation preferences, and related communication.
Payment information
Payments and card verification are handled through payment and booking providers rather than stored directly on this website.
Website activity
Basic technical data, cookies, and analytics may be used to keep the site working and understand how it is used.
Guest communication
We may use the contact details connected to a reservation to send confirmations, reminders, instructions, and stay-related updates.
Information we collect
What may be provided or generated.
Contact information
This may include your name, email address, phone number, WhatsApp number, billing address, and information you include in a contact or special-request form.
Reservation information
This may include arrival and departure dates, cabin selection, number of guests, booking status, add-ons, special requests, and communication related to your stay.
Guest verification information
Direct booking may include email verification, phone/SMS verification, billing-address checks, card-verification results, and other fraud-prevention or authentication signals provided by our service providers.
Purchase information
If you purchase merchandise, gift cards, add-ons, or approved special requests, we may receive order details, fulfillment information, and transaction status from the systems used to process the purchase.
Website information
Our website or service providers may collect IP address, browser and device information, pages viewed, referring pages, approximate location derived from network information, and similar technical data.
Messages and support
We may keep emails, form submissions, WhatsApp messages, support requests, and other communications when they are useful for serving the guest or documenting a reservation.
How information is used
To operate, protect, and improve the guest experience.
Reservations and fulfillment
We may use information to confirm reservations, manage availability, provide check-in details, fulfill purchases, coordinate add-ons, and respond to guest requests.
Payments and fraud prevention
Information may be used by payment, booking, and verification providers to process payments, authenticate transactions, place required security authorizations, and reduce fraud or misuse.
Guest communication
We may send booking confirmations, receipts, pre-arrival information, add-on reminders, check-in instructions, checkout reminders, waitlist notices, and post-stay messages related to your reservation.
Site operation and improvement
Technical and usage information may be used to maintain the website, diagnose errors, improve usability, and understand which pages or features are useful to visitors.
Service providers
Some information is processed by the tools that make the site work.
Service providers may change from time to time. When they process information on our behalf, their own privacy terms may also apply.
Payments
Card details are handled by payment providers.
Payment-card data
The Magnolia Ranch does not store your full payment-card number on this website. Card details are entered into and processed by the applicable payment provider.
Security authorizations
If a refundable security authorization is required for a direct stay, the payment provider may process the authorization and return only the status and transaction details needed to manage the reservation.
Cookies & analytics
Small amounts of technical data may help the site function better.
Essential cookies
Cookies or similar technologies may be used for language preferences, reservation sessions, cart functionality, security, and other features necessary for the site to operate.
Analytics
Analytics tools may be used to understand general site usage, such as which pages are visited and how visitors move through the website.
Retention & security
Information is kept as long as it remains useful or required.
Retention
Reservation, payment-status, support, and transaction records may be retained for business, accounting, dispute-resolution, security, or recordkeeping purposes. Different types of information may be kept for different periods.
Security
We use reasonable administrative and technical safeguards and rely on established service providers for sensitive functions such as payment processing. No online system can guarantee absolute security.
Your choices
Questions, corrections, and communication preferences.
Contact information
If your reservation contact information changes, you can contact us to request an update to the information associated with your stay.
Marketing communication
Optional promotional messages, when offered, are handled separately from essential reservation and transactional communications.
Reservation messages
Some communications are necessary to administer a reservation, such as payment receipts, booking confirmations, arrival instructions, and important stay updates.
Privacy questions
For questions about information connected to your direct booking or use of this website, contact us at stay@themagnoliaranch.com.
Additional information
Adults-only stays and policy updates.
Adults-only property
The Magnolia Ranch is an adults-only stay. The direct-booking experience is intended for adults arranging lodging and related services.
Policy changes
This Privacy Policy may be updated as the website, reservation systems, service providers, or business practices change. When material changes are made, the effective date at the top of this policy will be updated.
Privacy questions
Contact The Magnolia Ranch.
Email stay@themagnoliaranch.com with questions about this policy or information associated with a direct reservation.